i got some account issues

hello clan mates!

for some reason i cannout acces my account since yesterday!

and for some reason i cannot change pw/email/login

https://gyazo.com/62b65753a49058d61b6da8f9e41b37c0

theres a link to my banned! its perm..

anyone got a idea what to do next?

and cause english inst my first language its even harder to fix this ***** problem!

so i hope there is a hero who knows what to do!

Big love and regards

Mrpingpong

You could try tweeting to https://twitter.com/JagexInfinity or @JagexSupport

I am assuming its not appealable?

So what did you do to get banned?

yeah did that @autocrat now waiting for reaction ty!

@sylar well if i knew it maded alot things easier to explain! i have no idea!

here there aint even evidence for what i did wrong...
and i got no message whats it all about https://gyazo.com/5385167b69771472fec5a2d6f0ab4c85

mrpingpong wrote:here there aint even evidence for what i did wrong...
and i got no message whats it all about https://gyazo.com/5385167b69771472fec5a2d6f0ab4c85

Under evidence you can click the button called "view" that would show it.

Macroing bans are not an accident, and if you didn't use the OSHD, then you or someone with access to your account used a 3rd party program to control your account.

If there is no appeal, your only shot (if you are innocent) is through Jagex Customer support

thats from 2016

well im 100% innocent! and noone else got controle to my account! and noone tried cause i havent recieved a message from that!

but i maded a apeal or some! and sended them a message in my worst kinda english grammar lol! hope its going to be all fine! or its a silly end of my rc 'carear'

atleast thanks for helping!

Good luck!
I hope your message gets through to Jagex

Noo, ping, this is terrible! You're a player who I know always follows the rules! I hope you get this sorted! Try your best to get in contact with a jmod!!

yeah! thanks hailey! thats means alot! yeah i rlly hope that they can help me!

mrpingpong wrote:yeah! thanks hailey! thats means alot! yeah i rlly hope that they can help me!

In my opinion you should keep tweeting and messaging them so that you get a reply. Let us know how it goes. Good luck.

good luck! Horrible thing to expirience :/

Sorry to hear that mate, I hope it gets resolved quickly.

If you did nothing wrong then I hope it gets solved then.
In case you feel like your English is not good enough you could post the text here that you want to send to jagex and anyone here can correct it!

thanks guys! i really appreciate the care!!
i had some contact on twitter! its prob about that macroin ban!
i did a appeal and that can take up 28 days! so gotta wait a bit!

not really in the mood to make a another acc and start all over!
myabe later:D

thanks for the love mates!

I've kept you in my thoughts! So many great times between us. You truly love the game and I know would not have cheated!

do make a noob to keep in touch, it wont be the same without you, I have a ftp I look after, he's even noobier than ladybird and fun to play, and ive kept him as a guy and he does a bit of questing and says very little, so suits me fine.
Good luck with your problem, you know we believe in you, so fingers crossed it gets sorted soon.

haha thank u lady! keep it in mind

a update for people who wondering what is going on at the moment i have pretty decent contact with mod zee.! getting loads things sort out! no hopes yet but its better then before! hope its will end soon on a good way!!

thanks guys!